UNECA Design Thinking
Design Thinking developed by UNECA
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Welcome to NPCC e-Learning Platform
The aim of the National Productivity and Competitiveness Council (NPCC) is to stimulate and generate productivity and quality consciousness and drive the productivity and quality movement in all sectors of the economy with a view to raise national output and achieve sustained growth and international competitiveness. Through its' Productivity and Competitiveness Learning Centre, NPCC offers a broad set of technical and soft skills programs that can be combined and adapted to the needs of your staff.
Learning Modality
We provide training content experiences to organizations and individuals who believe in a culture of continuous learning through the three digital learning modalities below.
Our online courses enable our learners to take the time they need and set their own schedule to complete them.
E-Knowledge Centre is a place where you can find latest resources on productivity and quality.
EPS guide enterprises in their productivity and quality improvement journey to build a productivity culture.
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The SCORE Programme - Click here for more
ILO’s Sustaining Competitive and Responsible Enterprises (SCORE)
Programme improves productivity and working conditions in small and
medium enterprises (SMEs). The key intervention of the programme is
SCORE Training, which combines practical classroom training with
in-factory consulting. The Training demonstrates best international
practice in the manufacturing and service sectors and helps SMEs to
participate in global supply chains.
SCORE Training focuses on developing cooperative working relations resulting in shared benefits for enterprise owners and those who work there. The SCORE Training modules cover Workplace Cooperation, Quality Improvement, Resource Efficiency, Workforce Management, Occupational Safety and Health at Work, Lean Manufacturing, Gender Equality, Responsible Business, Hospitality Coaching and Working Time. Some modules also respond to crises such as the Covid-19 pandemic. Training formats vary, modules usually include a one/two-day classroom training for managers and workers, followed by on-site consultations with industry experts that help to put the training into action in the workplace, some are self-paced online.Since inception, SCORE Training has been delivered to over 4800 SME’s globally. This represents a total workforce of over 888,000 workers who have benefited from enterprise improvements, including efforts to develop a culture of respect, trust and communication in the workplace. SCORE Training has improved productivity up to 50% in participating SMEs and boasts an 91% satisfaction rate.
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Available courses
NPCC Trainers
The Tourism Authority is partnering with NPCC and the International Labour Organization (ILO) to implement the OPERATION COSHARE (COVID-19 Occupational Safety & Health and Resource Efficiency) Project in the Tourism and Hospitality sector in Mauritius.
The project involves the training and implementation of the ILO SCORE Training program for COVID-19 Occupational Safety and Health customised for our Tourism and Hospitality sector using national protocols enumerated by the Ministry of Health and Wellness.
Business Transformation
Business Transformation is a nine part learning program specifically put together for Mauritius based industries and businesses that wish to stay ahead in the market.
During the course of this learning we shall look at different areas to focus on for strategically transforming our businesses and keep it primed for the ever changing market and customer requirements.
Getting started on our transformational journey is easy, we just need to set our minds to the tasks ahead.
Business Continuity and Resilience Planning
An organization’s ability to respond swiftly to emergencies and restore critical operations as soon as possible is key to maintaining credibility in the eyes of customers and stakeholders. Business continuity plans bring together all procedures and information necessary for each organization and its stakeholders to achieve the stated objectives.
How to cope with COVID-19 by utilizing “Kaizen
This video material provides the useful information for all the enterprises in Africa to fight against COVID-19 by utilizing Japanese management methodology "Kaizen".
NPCC Post COVID Series
As the phases of the COVID-19 pandemic progress, NPCC offers a learning support service to SMEs and enterprises, through EPS, to set the business restart process on its rails and guide the thought processes to reset strategy and build resilience.
Business Restart
Most small businesses do not have an annual Business Continuity and resiliency planning process in place that larger organization might – and as a result might not have a standard and pre-planned approach for safe and secure business restart under such situations.This course deals specifically with the imperatives of such a world-wide situation and aim for a planned restart.
Business Transformation
This webinar is all about learning why and how business transformation takes place in a volatile environment and to create the right atmosphere to allow for positive transformation.
Fundamentals of keeping books and records
This webinar unveils the ground rules of capturing data in terms of numbers and recording them in the relevant accounting books. The numbers will be then interpreted to provide indications of the current and future financial position of the business.
